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AMERICAN MED SUPPLY
1752 Halls Carriage Path
Westlake, OH 44145
Customer Care
Phone: (440) 899-9299
Toll Free: (877) 899-0002
Fax: (866) 619-5065
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Is it safe for me to use my credit card when I order?
Yes, we have a completely secure merchant account system that automatically checks your
credit card number and deposits the money into our bank account without anyone even
seeing your credit card number or information. It’s far safer than giving your credit
card to a waiter at a restaurant. Most Web sites that sell merchandise or services use
"secure" transaction methods through a technology known as encryption. Encryption is a
mathematical formula that jumbles the words and numbers of information, and only the
intended recipient has the code to decipher the information.
How will my product be shipped?
All orders will be shipped via FedEx, UPS or United States Postal Service.
How long will it take to receive my order?
7-10 business days after you place you order.
NOTE: Most of our AED's and products such as batteries and electrode pads will be shipped within one day of placing your order.
What is your return policy?
If you are not 100% satisfied with your order and want to return or exchange it, simply
email us at: support@americanmedsupply.com. Make sure your subject line reads "returned
item" and we will contact you within 48 hours and take care of your return. Note: Refunds
will be allowed up to 7 days from receipt of goods.
Do you take international orders?
Unfortunately not at this time, just orders placed in the United States of America.
Cancellations will be honored up to time of shipment.
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